Effective Date: JUNE 2025

Business Name: Kue Collections

Website: www.kuecollections.com

1. Processing Time

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays) after payment is received. During high-volume periods, processing may take longer. You will receive a confirmation email once your order has shipped.

2. Shipping Rates & Delivery Estimates

Shipping charges will be calculated and displayed at checkout.

Shipping Method	Estimated Delivery Time	Cost
Standard (Domestic)	3–7 business days	Based on order weight
Expedited (Domestic)	1–3 business days	Based on order weight

*Delivery times are estimates and may vary due to carrier delays, customs, or unforeseen issues.

3. Domestic Shipping (U.S.)

We ship anywhere in the United States, including Alaska, Hawaii, and U.S. territories. All domestic orders are shipped via trusted carriers such as USPS and UPS.

4. International Shipping

We are currently not taking any international shipping/orders.

5. Order Tracking

After your order ships, you’ll receive a confirmation email with tracking details. You can track your order through the carrier’s website.

6. Lost or Damaged Packages

Kue Collections is not responsible for lost, stolen, or damaged packages. Please contact the carrier first. If needed, email us for support.

7. Incorrect Shipping Information

Please double-check your shipping address at checkout. Orders returned due to incorrect addresses will require the customer to pay for reshipping.

8. Preorders & Special Releases

Currently not taking any pre-orders. 

9. Questions?

If you have any questions, feel free to contact us:

Kue Collections
Email: kuetcgllc@gmail.com
Website: www.kuecollections.com